Control Copy Settings

Control Copy Settings defines how restaurant control copies are routed to printers. It is used when a store needs a separate kitchen, bar, or floor-specific print path in addition to the main receipt flow.

What the feature does

• Sends a control copy to the configured printer for the selected service mode or floor
• Keeps printer routing separate from the physical printer pairing screen
• Lets you manage print rules centrally for restaurant operations

Prerequisites

Before you configure control copy, make sure:

• The Restaurant add-on is active
• Restaurant mode is enabled for the store
• Printers are already paired in the device printer settings
• You know which logical printer number should receive each control copy rule
• Floors and service modes are created if you plan to route by floor or service type

Setup process

1. Open Menu > Restaurant Settings > Control Copy Settings.
2. Turn on Control Copy Enabled.
3. Add or review service mode rules, such as Takeaway or Delivery.
4. Add or review floor rules for dine-in tables.
5. Map each rule to the correct printer number.
6. Save the changes.

Screenshots

Control Copy overview

Printer mapping

How to use

1. Create or update an order in Billing.
2. Select the correct service flow or table.
3. Save or send the order.
4. The app routes the control copy using the rule that matches the active service mode or floor.

Related settings

• General Settings
• Printers
• Floor Plan
• Billing

Troubleshooting