Customers

Customers lets you maintain a customer list and attach customers to bills for bill history and (where enabled) credit workflows.


Video Tutorial

Video: Customer Management


Screen: Customers List

Customers List

Purpose

Search customers and open a customer profile/history.


Screen: Create / Edit Customer

Create Customer

Purpose

Add a new customer or update existing details.


Customer profile tabs

Customers typically includes a customer profile/details view with multiple tabs.

Tab: Bill History

Customer - Bill History

Purpose

View a history of all bills and transactions completed by the customer.

Tab: Loyalty Program

Customer - Loyalty Program

Purpose

View the customer’s current loyalty points, tier details, and manage loyalty enrollment.

Tab: Loyalty History

Customer - Loyalty History

Purpose

Track the chronological details of loyalty points earned and redeemed by the customer.

Tab: Credit Details

Customer - Credit Details

Purpose

Monitor the customer’s current outstanding credit balance, credit limit, and available credit limit.

Tab: Credit History

Customer - Credit History

Purpose

View a detailed ledger of credit transactions, payments, and balance adjustments.


Notes

Tip

If you use credit selling, attach the correct customer during Billing to keep history clean.

APPEARANCE